Terms & Conditions
This website, www.anelli.uk (the “Website“) is owned and operated by Anelli.uk Ltd, a company registered in England and Wales under the company number 16045305,with its registered headquarters at 34-35 Hatton Garden, Holborn, London, EC1N 8DX, England
You acknowledge that any use of the Website by you, including any transactions for which you use it, is subject to the Terms and Conditions set out below. This also includes our return, delivery and payment conditions (all conditions combined form our “Terms and Conditions”). Please note that these Terms and Conditions also apply to all contracts you enter with us by means of distance communication such as a telephone (e.g. when you view items on the Website and call us directly to place an order).
Please read through these Terms and Conditions carefully before using this website as your use of the website will signify your agreement to be bound by them.
We reserve the right to change these terms or part of the terms at any time.
Any such changes will apply to new orders as soon as they are posted on the Website.
It is your responsibility to read the Terms and Conditions each time you use the Website. Your continued use of the Website means that you are agreeing with the latest version of our Terms and Conditions. Any purchases you make are based on the version of the Terms and Conditions valid at the time of purchase.
The Anelli.uk Money-Back Guarantee
If you are not satisfied with a diamond or gemstone or a piece of diamond or gemstone jewellery that you have purchased at Anelli.uk you may return it within 30 days. For orders of £15.000 and above, you are only able to return your order within 14 days.
Providing that you return your product(s) undamaged within the prescribed return period, we guarantee a full refund of the purchase price without any further questions. This does not affect your rights according to Clause.
If you want to take advantage of the money-back guarantee, please contact our customer care at info@anelli.uk, and we will inform you about the next steps of the procedure.
The Anelli.uk Lifetime Warranty Against Manufacturing Defects
Your Anelli.uk jewellery comes with a lifetime warranty that covers all manufacturing defects (if any).
The Anelli.uk Free Size Fitting Guarantee
At Anelli.uk, we will offer you a free size adjustment on your ring purchase, as long as it is claimed within 30 days from the date of purchase. This guarantee does not apply to bespoke rings.
The Anelli.uk British Manufacturing Guarantee
The Anelli.uk designs their jewels mainly in the goldsmith’s workshop on Via Margutta in Rome, Italy, and the artisanal manufacturing is then carried out in the goldsmith’s workshop in Hatton Garden, London, England. We pride ourselves in being a British company that manufactures its jewellery in England. It is precisely for this reason that our jewellery is marked by the London Assay Office.